For hosting companies & MSPs
New · Special
Your support desk,
answered in minutes.
Our AI answers routine customer tickets under your brand in minutes, 24×7. Billing, abuse and anything critical goes straight to a human engineer. Your customers never know we exist — they just notice how fast you got.
At a glance
AI + Human Helpdesk
Starting from
$399/month
Best for
- Web & VPS hosting companies
- Managed service providers
- Agencies with support contracts
- Credentials AES-256 encrypted, never shown again
- Human engineers on every plan and service
- No long-term lock-in
What we handle
Everything on your list, handled
AI triage and replies for routine tickets, sent as your team
Critical, billing and abuse tickets always escalated to a human
Works inside your helpdesk — WHMCS, Zendesk, Freshdesk or email
Tone of voice, macros and escalation rules trained on your business
Daily summary of what was answered and escalated
Optional live chat and out-of-hours cover
How it works
From first message to done
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1
Tell us about your desk
Volumes, channels, tools and tone of voice — a human replies within the hour.
-
2
We onboard under your brand
We learn your products, macros and escalation rules, and work inside your own helpdesk.
-
3
Go live with a pilot
A short pilot proves quality and response times before you commit further.
-
4
Scale as you grow
Add hours, channels or engineers month by month — no long lock-in.
Questions, answered
Replies are sent in your brand's voice as your support team. Anything sensitive or unclear is routed to a human engineer rather than guessed.
Routine tickets are answered in minutes around the clock; escalated tickets follow the human response time agreed in your plan.
Yes. A pilot period lets you approve replies first, then switch to autonomous replies for the categories you trust.
Get a partner quote
Share a few details and we'll come back with a tailored quote — usually within the hour.
- A human replies — usually within the hour
- No obligation, no card needed
- Credentials only ever shared inside your dashboard
More outsourced support
View all →Stop babysitting servers.
Let AI take the night shift.
Add hours, channels or engineers month by month — no long lock-in.