For hosting companies & MSPs
A sales and billing desk
that never sleeps.
Turn midnight visitors into customers. Our team answers pre-sales questions, helps with orders, chases failed payments and handles invoice queries in your brand.
At a glance
Sales & billing desk
Starting from
$499/month
Best for
- Hosting companies
- Domain & SSL resellers
- Subscription businesses
- Credentials AES-256 encrypted, never shown again
- Human engineers on every plan and service
- No long-term lock-in
What we handle
Everything on your list, handled
Pre-sales chat and email answered round the clock
Order help, plan recommendations and upgrade advice
Invoice, refund-request and failed-payment follow-up
Fraud-order flagging for your review
Leads logged straight into your CRM or inbox
Weekly conversion and response report
How it works
From first message to done
-
1
Tell us about your desk
Volumes, channels, tools and tone of voice — a human replies within the hour.
-
2
We onboard under your brand
We learn your products, macros and escalation rules, and work inside your own helpdesk.
-
3
Go live with a pilot
A short pilot proves quality and response times before you commit further.
-
4
Scale as you grow
Add hours, channels or engineers month by month — no long lock-in.
Questions, answered
No — refund and credit decisions stay with you. We prepare the case and route it to your team.
Yes, and with Blesta, HostBill and custom billing systems.
During onboarding you share plans, policies and macros, and we build a knowledge base we keep up to date together.
Get a partner quote
Share a few details and we'll come back with a tailored quote — usually within the hour.
- A human replies — usually within the hour
- No obligation, no card needed
- Credentials only ever shared inside your dashboard
More outsourced support
View all →Stop babysitting servers.
Let AI take the night shift.
Add hours, channels or engineers month by month — no long lock-in.