For hosting companies & MSPs
Your own sysadmin,
without the hiring.
A named senior system administrator dedicated to your infrastructure, in your tools and your time zone — backed by our team for cover when they are off.
At a glance
Dedicated admin
Starting from
$1,199/month
Best for
- Growing hosting companies
- SaaS teams without a sysadmin
- Agencies with many servers
- Credentials AES-256 encrypted, never shown again
- Human engineers on every plan and service
- No long-term lock-in
What we handle
Everything on your list, handled
One named senior engineer, plus a backup engineer for cover
Working in your chat, ticket and monitoring tools
Proactive maintenance, patching and capacity planning
Incident response and written post-mortems
Runbooks and documentation built as we go
Part-time or full-time hours — scale month by month
How it works
From first message to done
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1
Tell us about your desk
Volumes, channels, tools and tone of voice — a human replies within the hour.
-
2
We onboard under your brand
We learn your products, macros and escalation rules, and work inside your own helpdesk.
-
3
Go live with a pilot
A short pilot proves quality and response times before you commit further.
-
4
Scale as you grow
Add hours, channels or engineers month by month — no long lock-in.
Questions, answered
Yes — a dedicated engineer is assigned to your account, with a second engineer familiar with your setup for holidays and sickness.
Yes, you can step hours up or down month by month with notice.
Move to a dedicated team — see the next page.
Get a partner quote
Share a few details and we'll come back with a tailored quote — usually within the hour.
- A human replies — usually within the hour
- No obligation, no card needed
- Credentials only ever shared inside your dashboard
More outsourced support
View all →Stop babysitting servers.
Let AI take the night shift.
Add hours, channels or engineers month by month — no long lock-in.