For hosting companies & MSPs
A whole ops team,
on your side.
Round-the-clock shifts of senior engineers, a team lead and a single point of contact — a complete infrastructure team for large fleets, built around your processes.
At a glance
Dedicated team
Starting from
$3,499/month
Best for
- Large hosting companies
- Enterprises with in-house platforms
- MSPs with SLA commitments
- Credentials AES-256 encrypted, never shown again
- Human engineers on every plan and service
- No long-term lock-in
What we handle
Everything on your list, handled
Three or more engineers covering 24×7 shifts
A named team lead and a weekly review call
Incident, change and problem management to your process
NOC-style monitoring and escalation
Monthly reporting against agreed SLAs
Optional AI layer to cut routine workload
How it works
From first message to done
-
1
Tell us about your desk
Volumes, channels, tools and tone of voice — a human replies within the hour.
-
2
We onboard under your brand
We learn your products, macros and escalation rules, and work inside your own helpdesk.
-
3
Go live with a pilot
A short pilot proves quality and response times before you commit further.
-
4
Scale as you grow
Add hours, channels or engineers month by month — no long lock-in.
Questions, answered
By engineers and hours — a fixed monthly retainer, quoted after a short discovery call.
Yes — your VPN, ticketing, chat and monitoring tools, under your access policies.
We start with a pilot and then agree a rolling monthly term — no long lock-in.
Get a partner quote
Share a few details and we'll come back with a tailored quote — usually within the hour.
- A human replies — usually within the hour
- No obligation, no card needed
- Credentials only ever shared inside your dashboard
More outsourced support
View all →Stop babysitting servers.
Let AI take the night shift.
Add hours, channels or engineers month by month — no long lock-in.