For hosting companies & MSPs
Popular
Unlimited tickets,
handled by human engineers.
Outsource your technical support queue to a team that replies as you. Unlimited tickets, a fixed monthly price, and engineers who actually fix the problem instead of forwarding it.
At a glance
Unlimited ticket support
Starting from
$599/month
Best for
- Hosting companies
- Resellers growing past one-person support
- MSPs
- Credentials AES-256 encrypted, never shown again
- Human engineers on every plan and service
- No long-term lock-in
What we handle
Everything on your list, handled
24×7 coverage — tickets answered by human engineers
Replies sent as your team, inside your own helpdesk
Cover for cPanel, Plesk, DirectAdmin, email, DNS, SSL and WordPress issues
Server-level fixes where you give us access
Weekly volume and response-time report
Optional AI first response to cut queue time
How it works
From first message to done
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1
Tell us about your desk
Volumes, channels, tools and tone of voice — a human replies within the hour.
-
2
We onboard under your brand
We learn your products, macros and escalation rules, and work inside your own helpdesk.
-
3
Go live with a pilot
A short pilot proves quality and response times before you commit further.
-
4
Scale as you grow
Add hours, channels or engineers month by month — no long lock-in.
Questions, answered
Yes for the agreed scope and fair use — pricing is based on your server and customer base, so there is no per-ticket fee.
Yours. We work inside WHMCS, Zendesk, Freshdesk, Help Scout or plain email.
We run a short paid pilot so you can judge quality and response times first.
Get a partner quote
Share a few details and we'll come back with a tailored quote — usually within the hour.
- A human replies — usually within the hour
- No obligation, no card needed
- Credentials only ever shared inside your dashboard
More outsourced support
View all →Stop babysitting servers.
Let AI take the night shift.
Add hours, channels or engineers month by month — no long lock-in.